Frequently asked questions
We are Located In Cuttack,Odisha.We operate both online and offline. You can shop from the comfort of your home through our website or visit our store to explore our exclusive silver jewellery collections in person.
We specialize in pure silver jewellery, including rings, necklaces, bracelets, anklets, earrings, and customized designs that blend traditional craftsmanship with modern elegance.
Yes! We create custom designs based on your preferences. Whether it’s engraving, name jewellery, or unique design requests — our artisans bring your ideas to life. Please note: Custom-made products are non-returnable and non-exchangeable.
We accept returns or exchanges only if the product is damaged upon delivery.
To be eligible, please notify us within 24 hours of delivery with photos of the damaged item.
Custom-made items are not eligible for return or exchange.
Yes! We provide free delivery within India on all orders. For international orders, delivery charges apply based on destination.
Once your order is shipped, you’ll receive a tracking number via SMS or email. You can use it to track your package until it safely reaches you.
We accept all major payment options, including UPI, credit/debit cards, net banking, and wallet payments.
Absolutely! Every piece from Shree Ganpati Jewellery is crafted from hallmarked 92.5 sterling silver, ensuring authenticity and lasting shine.
Store jewellery in a dry, airtight box.
Avoid contact with perfumes, lotions, and chemicals.
Clean gently with a soft cloth to maintain shine.
You can reach us via:
📞 Phone/WhatsApp:+919337213513
📧 Email: info@shreeganpatijewellery.com
📍 Visit us: Shree Ganpati Jewellery
Or send us a message through our website or social media pages — we’ll be happy to assist you!