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Shipping Policy

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Last updated: December 2025

This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from Shree Ganpati Jewellery ("we", "our", or "us"). By placing an order on our website, you agree to the shipping terms outlined below.

1. Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days, excluding Sundays and public holidays.

  • Customized, made-to-order, or handcrafted jewellery may require additional processing time. Estimated timelines will be communicated at the time of order confirmation.

2. Shipping Locations

  • We currently ship across India.

  • International shipping may be available on request and is subject to additional charges, customs duties, and delivery timelines.

3. Shipping Methods & Delivery Time

  • Orders are shipped through reliable and insured courier partners.

  • Estimated delivery timelines within India are 3–7 business days after dispatch, depending on the destination.

  • Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before payment.

  • Any additional charges for express delivery or special handling will be communicated in advance.

5. Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS.

  • Customers are encouraged to track their shipment using the provided tracking information.

6. Delivery Conditions

  • Orders will be delivered to the shipping address provided at checkout.

  • Please ensure that the address, contact number, and delivery details are accurate and complete.

  • Shree Ganpati Jewellery is not responsible for delays or non-delivery caused by incorrect or incomplete address information.

7. Damaged or Lost Shipments

  • All shipments are securely packaged and insured.

  • If your order arrives damaged or appears to have been tampered with, please notify us within 24 hours of delivery with supporting photographs.

  • In rare cases of lost shipments, we will coordinate with the courier partner and take appropriate action as per our internal investigation process.

8. Delivery Confirmation

  • For high-value jewellery orders, delivery may require identity verification or signature confirmation at the time of receipt.

  • Failure to provide required confirmation may result in delivery delays.

9. Delays & Force Majeure

We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government restrictions, or logistical disruptions.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Shree Ganpati Jewellery
Email: info@shreeganpatijewellery.com
India

This Shipping Policy is provided for general informational purposes and does not constitute legal advice. Policy terms may be updated without prior notice.

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